ESG

Stakeholder Engagement

TaiHan believes that the tasks of advancing in promoting corporate social responsibility only can be done by understanding and deepening communication with our stakeholders. Therefore, the Sustainable Development Committee conducts stakeholder dialogues annually through questionnaires and various communication channels, collecting issues of concern from stakeholders to identify actual, potential, positive, and negative impacts. In addition, the Company reviews the communication frequency and effectiveness of relevant channels, and reports the stakeholder dialogue outcomes to the Board of Directors. (Tai-Han Technology respects opinions from all parties, has translated the questionnaires into the local languages of overseas plants, and all responses are kept confidential.)

Stakeholders and objectives of dialogue	Topics of concerns	Communication channels	Dialogue outcomes 2023
clients TaiHan is committed to establishing long-term partnerships with customers and providing products and services that meet customer needs and thereby enhancing customer satisfaction.	1. Workplace Health and safety 2. Raw material usage management 3. Risk management 4. Human rights assessment and labor rights	◎Annual customer satisfaction survey ◎Quarterly/monthly Monthly quality delivery review meeting ◎Irregular Product Project Discussion customer visit* E-Mail: alen@thpt.com.tw	Customer satisfaction survey 2023 result: Overall average satisfaction score of 93.3 points
Shareholders/Investors Every shareholder and investor are TaiHan’s crucial supporter. Therefore, balancing sustainability with continuous profitability keeps to be a long-term goal of the Company all the time.	1. Ethics and integrity 2. Information security 3. Operational performance 4. Legal compliance	◎Annual Shareholders’ Meeting annual report Sustainability Report ◎Quarterly financial report ◎Irregular communicate via telephone or email Institutional investors' conference Official website press release Market Observation Post System(MOPS) E-Mail: alen@thpt.com.tw	1. The company's spokesperson should answer shareholders' visits or telephone interviews to explain doubts 2. The board of directors and the audit committee are convened quarterly in accordance with the law to regularly review operating results and risks 3. An annual shareholders' meeting is held to present the Company's business results and future prospects. 4. Forty-one major announcements and disclosures were published on the MOPS 5. The EPS 2023 was 1.39.
suppliers TaiHan maintains good communication with suppliers to reduce potential material shortages and sustainability risks, providing the best products for customers.	1. Workplace Health and Safety 2. Operational Performance 3. Risk Management 4. Raw Material Usage Management	◎Annual Supplier Assessment ◎Irregular On-site audit of suppliers communicate with suppliers via telephone or email E-Mail: alen@thpt.com.tw	The sustainability assessment questionnaire for TaiHan suppliers revealed no significant risks.
Company employees Excellent employees are key to our continuous growth. TaiHan is dedicated to providing a safe and comfortable work environment to enhance employee satisfaction.	1. Information security 2. Workplace Health and Safety 3.Community engagement 4. Energy management	◎Monthly Employee Welfare Committee ◎Irregular Complaint line e-mail employee interview satisfaction survey E-Mail: rita_chen@thpt.com.tw	1. No complaints regarding violations of laws and regulations. 2. In 2023, the Welfare Committee will provide more than 10 pieces of internal information about employee welfare, and actively improve employee welfare. 3. The overall employee satisfaction score survey 2023 was 76.2 points.
Government agencies Government agencies are the foundation of corporate development. TaiHan actively complies with various policies to enhance internal corporate governance capabilities.	1. Community Engagement 2. Information Security 3. Raw Material Usage Management 4. Workplace Health and Safety	◎Irregular Official documents Policy advocacy participation in seminars and conferences Material information E-Mail: alen@thpt.com.tw	1. The Company primarily addresses the operations center, audit office, finance and accounting management department, and administrative management department to handle communications with government agencies. 2. In 2023, TaiHan was ranked in the top 6%-20% of listed companies in corporate governance assessment.
local community Community residents are stakeholders in TaiHan sustainability issues. We continue to listen and feedback to the community to reduce the Company's impact on the community.	1. Information Security 2. Raw Material Usage Management 3. Community Engagement 4. Labor Relations	◎Irregular Official website Participation in public welfare activities* community visit Report mailbox E-Mail: alen@thpt.com.tw	1. No reports were received from the community in 2023 2. Irregular visits to community and neighborhood chiefs. 3. Regular community care and public welfare activities are held at each plant.
Note 1: Channels marked with “*” indicate that board members participate in stakeholder dialogue in these instances.