ESG
Sustainable Operation Commitment
Message from the Chairman
Since the outbreak of the covid-19 in 2019, the global economy, society and environment have been greatly affected, and it continues to impact the overall market demand, supply chain management, employee safety and health management. Facing challenges and changes, Taihan believes that returning to the concept of “sustainable development”, including focusing on environmental protection, fulfilling social responsibilities, and strengthening corporate governance, will be the key to strengthening the company’s competitiveness.
Facing the competitive market circumstances of the global 3C industry and the dilemma of soaring costs of major raw materials. Taihan has continued to devote time and effort to focus on the production and production of precision molds for plastic products according to the needs of customers . The research and development direction will focus on automatic processing, production and technical improvement of post-processing, assembly and testing of products, becoming a partner of customers’ priority cooperation, and continuing to expand the favorable market. On top of that, with the joint efforts of all colleagues, Taihan actively and effectively reduces related operating costs, and improves production efficiency and yield. In 2021, we have successfully achieved the annual goal of doubling our profits.
From CSR, ESG to SDGs, from localization to globalization, in response to the recent rapid changes in regulations and policies and the overall business environment, we understand that this is never a question of which one to choose, but how to be inclusive and inclusive in business operations. The challenge of keeping up with the times. Taihan was founded in 1987. Over the years, it has been adhering to the business philosophy of “customer first, quality first”, and has made unremitting efforts to win unanimous praise and appreciation from domestic and foreign customers. Taihan thinks about the future sustainable operation and overall development, simultaneously promotes E (environment), S (social), G (corporate governance) and identifies the key factors that affect the sustainable development of enterprises, and makes the best preparations in advance, Lay the cornerstone of sustainable development and create a bright new future together with customers, suppliers and employees.
Sustainable Development Committee
In order to strengthen the company’s sustainable governance, Taihan Technology officially established the Sustainability Development Committee in November 2023. As a functional committee, it assists the board of directors in supervising and handling various sustainability issues (Stakeholder Engagement, formulation of major issues and response, annual sustainability goals and plans, etc.).The committee is composed of a total of 3 people, including the executive vice president and two independent directors. The executive vice president serves as the chairperson. It assists in formulating relevant sustainability strategies and goals and regularly reports on implementation results, stakeholder discussions and sustainability reports. Report to the Board of Directors. In order to improve the efficiency of the company’s sustainable operations, a sustainability implementation group has been set up, divided into three working groups, namely the corporate governance group, environmental protection group and social relations group to coordinate and plan each unit more quickly to ensure that all Implementation of sustainable strategies and goals.
Integrity Management
Taihan Technology has set up a “sustainable promotion team” to be responsible for promoting corporate governance issues such as honest management, anti-corruption, and anti-bribery networks. Taihan Technology upholds the corporate culture of integrity management and the sound development of good business operations, and has formulated the “Integrity Management Code” approved by the board of directors to ensure the implementation of the company’s integrity management.
| Integrity management status | |
|---|---|
| Employee training | A total of 44 person-times and 44 hours of employee training. |
| Commitment | Employees sign the letter of integrity commitment 100%. |
| Supplier Assessment | Regularly check the current status of suppliers' integrity management every year |
| Whistleblowing system | Taihan Technology has a specific reporting system in the "Corporate Governance Code of Practice" and "Integrity Management Code ", and provides appropriate reporting channels for all stakeholders to prevent any dishonest behavior. Report E-mail: relationship@thpt.com.tw |
Internal and external personnel reporting system and process
In order to implement the company’s ethical behavior and integrity management, Taihan Technology encourages the reporting of illegal, immoral or dishonest behaviors, and formulates “Procedures for Reporting Illegal and Unethical or Dishonest Conduct”. The company’s internal or external personnel and stakeholders can prepare relevant evidence (name, unit, characteristics or violations of the person being reported) and report to the independent directors, spokespersons, and internal auditors announced on the company’s website. Taihan Technology promises to keep confidential the informant’s personal information and any information that may reveal his identity, so as to protect the relevant rights and interests of the informant and avoid unfair treatment.
Cases that have been found to have violated the “Code of Conduct” or “Integrity Management Code” will be punished according to regulations. If the circumstances are serious, they will be removed from office and the right of legal recourse will be reserved.
| Reporting channel | Authority | Announcement of verdict | Improvement plan |
|---|---|---|---|
| Company's website 〈Contact〉 Reporting mailbox relationship@thpt.com.tw | 1. Spokesperson: Accept reports from shareholders, investors and other stakeholders. 2. Operation center: reporting of customers, suppliers, and contractors. 3. Personnel department: accept reports from colleagues within the company. | If the person being reported has indeed violated relevant laws or the company's integrity management policies and regulations, he shall immediately request the person being reported to stop the relevant behavior and deal with it appropriately. If necessary, he shall report to the competent authority or transfer it to the judicial authority for investigation, or through the law The program seeks damages. | The responsible unit will report to the board of directors on the reported situation, how to deal with it and the follow-up review and improvement measures. |
Communication with Stakeholders
Taihan Technology believes that only by understanding and paying attention to our stakeholders and deepening communication can we continue to improve in the promotion of corporate social responsibility. Through questionnaires and various communication channels, we collect and understand issues of concern to clients, shareholders/investors, suppliers, employees, and government agencies, and sort out issues of high concern to various stakeholders, and further respond to meet all Stakeholder needs.
| Stakeholder | Issues of Concern | Communication Frequency and Method | 2021 Communication Effectiveness |
|---|---|---|---|
| clients Taihan Technology is committed to establishing long-term partnerships with customers and providing products and services that meet customer needs | 1. Customer rights 2. business continuity 3. operating performance 4. brand management 5. Law to follow | ◎Annual customer satisfaction survey ◎Quarterly/monthly Monthly quality delivery review meeting ◎Irregular Product Project Discussion customer visit E-Mail: alen@thpt.com.tw | Our company mainly communicates with customers from overseas factories, and takes achieving the quality required by customers as the primary task, ensuring that the product design and manufacturing process can meet the highest standards, and fully meet customer delivery requirements to achieve a win-win situation of mutual growth and prosperity. |
| Shareholders/Investors Taihan Technology expects to create a company that takes into account both profitability and sustainable development. Therefore, every shareholder/investor is an important supporter of the company. | 1. operating performance 2. Corporate Governance 3. Law to follow 4. brand management 5. business continuity 6. brand management | ◎Annual Shareholders’ Meeting annual report Sustainability Report ◎Quarterly financial report ◎Irregular communicate via telephone or email Institutional investors' conference Official website press release Market Observation Post System(MOPS) E-Mail: tony@thpt.com.tw | 1. Respond to external information and related investors through IR companies 2. The company's spokesperson should answer shareholders' visits or telephone interviews to explain doubts 3. The board of directors and the audit committee are convened quarterly in accordance with the law to regularly review operating results and risks 4. Hold the annual meeting of shareholders to explain the company's operating results and future prospects 5. A total of 42 major news and announcements were released on the Public Information Observatory. |
| suppliers Taihan Technology provides customers with the best products through open supplier management. | 1. business continuity 2. operating performance 3. Supplier Social Assessment 4. Supplier Corporate Governance Assessment 5. Supplier Environmental Assessment | ◎Annual Supplier Assessment ◎Irregular On-site audit of suppliers communicate with suppliers via telephone or email E-Mail: alen@thpt.com.tw | The supervisors of each overseas factory respond to and manage the supplier relationship, and seek to maintain a long-term and stable cooperative relationship with suppliers to make the production and sales process smoother. |
| employees Taihan Technology is committed to providing employees with a safe and comfortable working environment. Excellent employees are the key to our continuous growth. | 1. Employee salary benefits and career development 2. Workplace Health and Safety 3.Labor/Management Relations 4. Organizational Commitment and Retention 5. women's rights | ◎Monthly Employee Welfare Committee ◎Irregular Complaint line employee interview satisfaction survey E-Mail: rita_chen@thpt.com.tw | 1. In 2021, there will be no complaints about violations of laws and regulations 2. The company protects labor rights and establishes a good working environment in accordance with the Labor Standards Law, and provides employees with a safe and healthy working environment 3. In 2021, the Welfare Committee will provide more than 10 pieces of internal information about employee welfare, and actively improve employee welfare. |
| Government agencies Government agencies are the basis for enterprise development. Taihan Technology actively cooperates with the implementation of various policies. | 1. Corporate Governance 2. energy management 3. Wastewater and Waste 4. Law to follow 5. water resource management 6. emission of greenhouse gases | ◎Irregular Official documents Policy advocacy participation in seminars and conferences Material information E-Mail: alen@thpt.com.tw | 1. In 2021 Q4, the Taipei Exchange came to the company for inspection. There were 4 improvement items and 3 suggestion items. There were no major deficiencies that required punishment, and all of them had been reported and completed. 2. The division is mainly composed of the operation center, audit office, general accounting management department and administrative management department to deal with various government agencies. |
Supplier Management Policy
Taihan Technology regularly evaluates the cooperative suppliers every year. The content of the assessment includes: labor and human rights, health and safety, environment and business ethics, and requires suppliers to maintain product quality and prices, and also to cooperate with Taihan Technology Fulfill Corporate Social Responsibility Together. If there is a serious violation, the cooperation with the supplier will also be terminated. In 2022, a total of 80 suppliers will be evaluated, 77 will be awarded gold medal suppliers; 3 will be awarded silver medal suppliers, and there will be no bronze medal suppliers, which shows that the risk of Taihan Technology in terms of suppliers is relatively small, and has established Good communication channels. It is expected to establish a good sustainable supply chain with cooperative suppliers.
| Grade | Score | management | statistics |
|---|---|---|---|
| first level | 85 or above | Good suppliers have to increase their purchases. | 77 |
| second level | 60-84 | Qualified suppliers will conduct publicity and education training. | 3 |
| third level | Below 60 | Suppliers with bronze medals for two consecutive years will terminate their cooperation. | N/A |