ESG
Sustainable Operation Commitment
Message from the Chairman
Reviewing 2023, as the COVID-19 pandemic came to an end but followed with the prolonged standoff of Russia-Ukraine war and the quiet breaking out of Israel-Palestine conflict, these events not only heightened international tensions but also impacted industrial policies and supply chain arrangements. Meanwhile brand companies continued to adjust their inventories, and rising overseas labor costs have resulted consumer electronic component orders lowered than expected. TaiHan Precision Technology Inc., hereinafter referred to as TaiHan, steadfastly adheres to its core business, responds to customer needs, and continually generates values for all stakeholders via stepping up the planning and construction of its new Vietnam plant, strictly controlling various costs and expenses, as well as the scope expanding of business orders.
Furthermore, in response to a rapidly changing epoch, TaiHan continuously reviews issues of concern to various stakeholders through perspectives of environment, society (human rights), and corporate governance. While pursuing profits and growth, TaiHan focuses on integrating sustainability goals with its operational strategies, continues to strengthen its own resilience, and becomes a responsible enterprise that thrives with its employees and the society.
Response to climate change:
As the increasingly severe global warming, COP28 has reaffirmed efforts to keep the global average temperature rise within 1.5 degrees Celsius above pre-industrial levels, and countries are intensifying their legislative efforts to impose carbon fees and carbon tariffs. In response to national net-zero policies, TaiHan proposes in accordance with the TCFD (Task Force on Climate-related Financial Disclosures) requirements, fulfills the disclosure of its climate-related risks, and completes annual carbon inventories for all its plants in accordance with ISO 14064. Moving forward, the Company will continue to promote relevant carbon reduction plans, replace outdated machinery, improve energy-use efficiency, and make steady progress towards its carbon reduction goals proposed.
Social care:
Employees are the foundation for an enterprise to preserve its technology and knowledge. Through data analysis, TaiHan actively arranges training and education in areas covering onboarding, information security, environmental safety, and general courses, and continually enhances the depth and breadth of its training programs. While improving employee competencies, TaiHan also promotes a safe and clean production environment through its Occupational Safety Committee, striving for zero accidents and zero injuries.
In 2023, TaiHan has organized a total of 7 public welfare activities which includes donations, blood donations as well as volunteer activities. These efforts included mooncake distributing during the lunar Moon Festival with the Huashan Social Welfare Foundation, educational fund donation for early intervention children through the Syin-Lu Social Welfare Foundation, and the public welfare activities at overseas plants, and a total of 158 people participated in these initiatives co-aiming to society contribution in meaningful ways.。
Sustainable governance:
TaiHan has established the Sustainable Development Committee in 2023 to assist the Board of Directors in supervising and implementing various sustainability issues across the Group. The Company has ranked in the top 6-20% of the corporate governance evaluation for listed companies for two consecutive years. In addition, TaiHan strengthens its capabilities of legal compliance and integrity management through independent regulatory identification and the mandatory courses of integrity management for all indirect personnel, aiming to achieve the goal of sustainable business operations.
Sustainable Development Committee
To strengthen the Company’s sustainability governance, TaiHan established the Sustainability Development Committee in November 2023. As a functional committee, it assists the Board of Directors in overseeing and addressing various sustainability issues (stakeholder engagement results, major issue formulation and responses, annual sustainability goals and plans, etc.). The Committee is composed of 3 members: the Executive Vice President and two independent directors, with the Executive Vice President serving as the Chair. The Committee helps formulate sustainability strategies and goals and reports the execution results, stakeholder engagement status, and sustainability reports to the board of directors semi-annually (with 0 key major events reported in 2023). To enhance the efficiency of corporate sustainability management, a sustainability implementation team is established with 3 working groups: Corporate Governance Group, Environmental Protection Group, and Social Relations Group, to better coordinate and plan across units, ensuring the implementation of sustainability strategies and goals.
Integrity Management
Taihan Technology has set up a “sustainable promotion team” to be responsible for promoting corporate governance issues such as honest management, anti-corruption, and anti-bribery networks. Taihan Technology upholds the corporate culture of integrity management and the sound development of good business operations, and has formulated the “Integrity Management Code” approved by the board of directors to ensure the implementation of the company’s integrity management.
execute project | effectiveness | Evaluation |
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The headquarters promotes "Integrity Management" to overseas factory | Taiwan:18 persons;18 hours Vietnam factory: 20 persons; 20 hours Dongguan factory: 17 persons; 17 hours Philippines factory: 16 persons; 16 hours | 1. All staff’s post-course test scores are higher than 80 points 2. A total of 71 people; 71 hours |
The factory conducts self-organized education and training on integrity management | Vietnam factory: 730 persons; 1,460 hours Dongguan factory: 72 persons; 72 hours Philippines factory: 65 persons; 65 hours | A Total 867 persons; 1,595 hours |
New employee induction education and training and signing of the Code of Integrity Management | In 2023, a total of 8 newcomers will register in Taiwan, with a total of 8 hours of integrity management education and training, and 8 signatures of the integrity management code. | All staff’s post-course test scores are higher than 80 points, and the code signing rate is 100% |
Cases of dishonesty or corruption complaints received in 2023 | 0 cases | Shows that there is currently low significant risk |
Internal and external personnel reporting system and process
In order to implement the company’s ethical behavior and integrity management, Taihan Technology encourages the reporting of illegal, immoral or dishonest behaviors, and formulates “Procedures for Reporting Illegal and Unethical or Dishonest Conduct”. The company’s internal or external personnel and stakeholders can prepare relevant evidence (name, unit, characteristics or violations of the person being reported) and report to the independent directors, spokespersons, and internal auditors announced on the company’s website. Taihan Technology promises to keep confidential the informant’s personal information and any information that may reveal his identity, so as to protect the relevant rights and interests of the informant and avoid unfair treatment.
Cases that have been found to have violated the “Code of Conduct” or “Integrity Management Code” will be punished according to regulations. If the circumstances are serious, they will be removed from office and the right of legal recourse will be reserved.
Reporting channel | Authority | Announcement of verdict | Improvement plan |
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Company's website 〈Contact〉 Reporting mailbox relationship@thpt.com.tw | 1. Spokesperson: Accept reports from shareholders, investors and other stakeholders. 2. Operation center: reporting of customers, suppliers, and contractors. 3. Personnel department: accept reports from colleagues within the company. | If the person being reported has indeed violated relevant laws or the company's integrity management policies and regulations, he shall immediately request the person being reported to stop the relevant behavior and deal with it appropriately. If necessary, he shall report to the competent authority or transfer it to the judicial authority for investigation, or through the law The program seeks damages. | The responsible unit will report to the board of directors on the reported situation, how to deal with it and the follow-up review and improvement measures. |
Communication with Stakeholders
TaiHan believes that the tasks of advancing in promoting corporate social responsibility only can be done by understanding and deepening communication with our stakeholders. Therefore, the Sustainable Development Committee conducts stakeholder dialogues annually through questionnaires and various communication channels, collecting issues of concern from stakeholders to identify actual, potential, positive, and negative impacts. In addition, the Company reviews the communication frequency and effectiveness of relevant channels, and reports the stakeholder dialogue outcomes to the Board of Directors. (Tai-Han Technology respects opinions from all parties, has translated the questionnaires into the local languages of overseas plants, and all responses are kept confidential.)
Stakeholders and objectives of dialogue | Topics of concerns | Communication channels | Dialogue outcomes 2023 |
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clients TaiHan is committed to establishing long-term partnerships with customers and providing products and services that meet customer needs and thereby enhancing customer satisfaction. | 1. Workplace Health and safety 2. Raw material usage management 3. Risk management 4. Human rights assessment and labor rights | ◎Annual customer satisfaction survey ◎Quarterly/monthly Monthly quality delivery review meeting ◎Irregular Product Project Discussion customer visit* E-Mail: alen@thpt.com.tw | Customer satisfaction survey 2023 result: Overall average satisfaction score of 93.3 points |
Shareholders/Investors Every shareholder and investor are TaiHan’s crucial supporter. Therefore, balancing sustainability with continuous profitability keeps to be a long-term goal of the Company all the time. | 1. Ethics and integrity 2. Information security 3. Operational performance 4. Legal compliance | ◎Annual Shareholders’ Meeting annual report Sustainability Report ◎Quarterly financial report ◎Irregular communicate via telephone or email Institutional investors' conference Official website press release Market Observation Post System(MOPS) E-Mail: alen@thpt.com.tw | 1. The company's spokesperson should answer shareholders' visits or telephone interviews to explain doubts 2. The board of directors and the audit committee are convened quarterly in accordance with the law to regularly review operating results and risks 3. An annual shareholders' meeting is held to present the Company's business results and future prospects. 4. Forty-one major announcements and disclosures were published on the MOPS 5. The EPS 2023 was 1.39. |
suppliers TaiHan maintains good communication with suppliers to reduce potential material shortages and sustainability risks, providing the best products for customers. | 1. Workplace Health and Safety 2. Operational Performance 3. Risk Management 4. Raw Material Usage Management | ◎Annual Supplier Assessment ◎Irregular On-site audit of suppliers communicate with suppliers via telephone or email E-Mail: alen@thpt.com.tw | The sustainability assessment questionnaire for TaiHan suppliers revealed no significant risks. |
Company employees Excellent employees are key to our continuous growth. TaiHan is dedicated to providing a safe and comfortable work environment to enhance employee satisfaction. | 1. Information security 2. Workplace Health and Safety 3.Community engagement 4. Energy management | ◎Monthly Employee Welfare Committee ◎Irregular Complaint line employee interview satisfaction survey E-Mail: rita_chen@thpt.com.tw | 1. No complaints regarding violations of laws and regulations. 2. In 2023, the Welfare Committee will provide more than 10 pieces of internal information about employee welfare, and actively improve employee welfare. 3. The overall employee satisfaction score survey 2023 was 76.2 points. |
Government agencies Government agencies are the foundation of corporate development. TaiHan actively complies with various policies to enhance internal corporate governance capabilities. | 1. Community Engagement 2. Information Security 3. Raw Material Usage Management 4. Workplace Health and Safety | ◎Irregular Official documents Policy advocacy participation in seminars and conferences Material information E-Mail: alen@thpt.com.tw | 1. The Company primarily addresses the operations center, audit office, finance and accounting management department, and administrative management department to handle communications with government agencies. 2. In 2023, TaiHan was ranked in the top 6%-20% of listed companies in corporate governance assessment. |
local community Community residents are stakeholders in TaiHan sustainability issues. We continue to listen and feedback to the community to reduce the Company's impact on the community. | 1. Information Security 2. Raw Material Usage Management 3. Community Engagement 4. Labor Relations | ◎Irregular Official website Participation in public welfare activities* community visit Report mailbox E-Mail: alen@thpt.com.tw | 1. No reports were received from the community in 2023 2. Irregular visits to community and neighborhood chiefs. 3. Regular community care and public welfare activities are held at each plant. |
Note 1: Channels marked with “*” indicate that board members participate in stakeholder dialogue in these instances. |
Supplier Management Policy
TaiHan Technology has established a “Supplier Code of Conduct” approved by the Board of Directors, serving as the basis for supplier selection and assessment. Annually, TaiHan conducts regular assessments of its cooperating suppliers. The evaluation criteria, referring the supplier self-assessment questionnaire of RBA, includes aspects such as labor and human rights, health and safety, environment, and business ethics. Suppliers are required not only to maintain product quality and pricing but also to fulfill corporate social responsibility alongside TaiHan. In cases of serious violations, cooperation with the supplier will be terminated. If any supplier partners have sustainability-related suggestions, they can submit inquiries and proposals via relationship@thpt.com.tw. (No reports of illegal or unethical conduct were received in 2023.)
In 2023, TaiHan has evaluated the top 35 suppliers based on transaction amounts, covering over 80% of the total transaction volume. The assessment results indicated that all suppliers were rated at the highest level, demonstrating that TaiHan has relatively low supplier-related risks and has established effective communication channels. The Company aims to develop a sustainable supply chain in collaboration with its suppliers.
Grade | Score | management | statistics |
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first level | 85 or above | Good suppliers have to increase their purchases. | 35 |
second level | 60-84 | Qualified suppliers will conduct publicity and education training. | N/A |
third level | Below 60 | Suppliers with bronze medals for two consecutive years will terminate their cooperation. | N/A |